As Dawes Fretzin Dermatology is limiting our scheduling of in-office appointments, we are offering virtual appointments for both new and existing patients who are physically located in Indiana.

These online appointments may be utilized for localized skin conditions such as acne, rosacea, rashes, eczema and psoriasis, as well as evaluation of individual suspicious spots. Virtual appointments are not be appropriate for full body skin checks, annual skin exams or any procedures (warts/cysts/etc.)

Any prescriptions generated will be sent to your preferred pharmacy or to your home.

We will bill insurance and if processed you are responsible for all deductible/co-pay/co-insurance as required by your insurance. If denied you will be responsible for up to a reasonable flat rate fee.

A fee of $25.00 will be charged for all appointments missed or cancelled with less than 24 hours’ notice.

New Patients

• Request a Telehealth visit by calling our office at 317-516-5000.
• We will send you information for setting up access to our Patient Portal.
• Continue to follow the Existing Patient steps below starting at the second step.

Existing Patients

• Request a Telehealth visit by calling our office at 317-516-5000 or by sending us a direct office message through the Patient Portal.
• In your Patient Portal make sure your insurance information is up to date.
  • I Want To dropdown > View My Insurace > Save
• We request that you also take a photo of the front and back of your insurance card and submit those images through the Patient Portal as verification.
  • I Want To dropdown > Upload Document
• In order to conduct the Telehealth visit you will need to make sure your cell phone and email are up to date as well in the Patient Portal.
  • I Want To dropdown > View My Information > Save

Telehealth Visit

• 10-15 minutes prior to your scheduled telehealth appointment time, please go to our Telehealth Waiting Rooms and select the provider you have an appointment with.
  • Click the link from a device that has a camera attached. Cell phone, tablet, laptop, desktop with webcam.
  • If you do not have a scheduled appointment, you will not be seen.
  • Technical requirements: high speed internet connection, device with a camera and microphone.
• Once you are in the visit the provider will get your verbal consent for the Telehealth Consent and Financial Responsibility Information from above.
• After the visit any prescriptions will be sent to your preferred pharmacy.
• If any follow up appointments are required we will reach out to you for scheduling.