Patient Portal Account Setup

We have updated our patient portal for a better user experience. Pre-registration must be completed by all patients before your appointment. You will be able to see your appointments, outstanding balances and message the office from this new secure portal.

This is a new system, so if you have completed this in our old system you will need to do so again.

What is the Patient Portal and how can it help me?

Our Patient Portal is an online service that allows patients access 24/7 to their health information made available to them by the practice.

You can use this Portal to:

Access reports, lab results, Clinical Document Architecture (CDA) and your demographic information.
Request a new appointment by sending a Secure Message to the Practice
See your upcoming appointments.
Communicate with our office staff via secure messages.

How can I create an account (Register)?

Step 1:

Click on the URL link provided to you in your appointment email, the link at the top of our website that says “Patient Portal”, or follow the link below
- Patient Portal
Click the “Create an account” button on the right and fill out the required fields:

Create Account Fields	What To Do
Username	Could be any word in any format; must be unique to the system. If Unique a small check mark in green appears.
Password	Must meet the Password rules. Use the tool tip beside the field to see what they are.
Confirm Password	This must match the Password provided, if not a error message will appear
First Name	Must match the Name provided to the practice. E.g. if the Legal Name provided to practice is William, you cannot enter Bill here.
Last Name	Must match the Name provided to the practice. E.g. if you recently married and changed your last name but have not updated with the practice, you must enter your maiden name here.
Date of Birth	Must match what you provided to the practice. Format MM/DD/YYYY
Zip	Zip Code as provided to the Practice
Security Code	As provided by Practice. If you logged in using the URL provided, this will automatically default on the field.

Click the “Create Account” button

Step 2:

You are now navigated to the Security Questions page (Setup security questions to protect your account)
Select questions and answers
Click “Continue”
You have no successfully created your account (registered) and you are navigated to the dashboard

Why do I need to answer security questions?

Security questions are designed to protect access to your information. You will need to answer these security questions if you want to reset your password in future.

How do I Log-in to the Patient Portal?

After creating an account [registering], every time you are accessing the Patient Portal you would need to login. You will need your username and password information to access the patient portal.

What if I don't know my username and/or password?

From the Login Page, Click the link “Need help with Login?” below the login button.
From the “FORGOT LOGIN CREDENTIALS” Box, select username, password or both radials
Follow prompts to complete.
If you are still having issues please contact us at 317-516-5000

Why can't I login?

Please read the error messages carefully and complete the required information.
If the issue continues, please contact your practice

Can I login once and be able to access myinformation with other care providers that are using MyPatientVisits (MPV)?

When you login into MPV; you have the option to Connect To a Practice. You must have thepractice ID and your security code to be able to complete the process of linking to the otherpractice.
If you have previously set it up, you will see the different practices listed for you and you canclick on your profile pictureor other patients linked to your account.

Can I add my family members to my account inMyPatientVisits (MPV)?

Adding a family member to your account is easy and the patient portal allows you to access multiple patients’ information using one Patient Portal account.
If you are a patient at the practice, you can also view your own information using the same account.

How do I add afamily member to my account on MyPatientVisits (MPV)?

You must have the consent, the family member required information
The patient must also exist in Nextech application with a security code generated
You must also have the security Code of the patient so that you can manually add it on the registration form.
- Login to patient portal account> navigate to “Select The Medical Record You’d like to View”
- Click on the “Add New Patient”
- Fillout the required fields on the “Add a New patient”page
- Click the “Add Patient”button

MyPatientVisit (MPV) Your Patient Portal Views:

On the Dashboard:

See your Upcoming Appointments – Date & Time, Provider and Purpose of Visit
Pre-Register – Click the button to Fill out the Patient Demographics Information and Insurance Information
Send a Message – Click the Send a MEssage button to send secure messages to out practice.
See your account balance

myInfo:

Patient Information – Fill out your patient demographic information
Insurance information – Fill our your insurance information

myDocuments:

Document Summary – View, download, transmit and email out
- Clinical Summary Documents on file
- Patient Documents on fill
Forms – Fill out and complete forms required for patient visit.

myMessages:

Send and Review messages – A way to securely send and receive messages from your care provider(s)

myAccounts:

Connect to a different practice – Allows you to connect to your other care provider that is using MPV