Schedule an Appointment: (317) 516-5000

Patient Information

Notice To Patients

Although we are affiliated with Community Hospital Network we do not use, and will not be transitioning to, the EPIC EMR system they use. You will be required to fill out demographic and medical history documentation for Dawes Fretzin Dermatology.

We also do not connect to their MyChart patient portal.

We apologize if this causes any inconvenience.

Appointments

We strive to give all patients the earliest available appointment. We request 24 hours notice for cancellations, as this will enable us to fill the appointment with another patient.

Without proper notice there is a $50 fee for missed general dermatology appointments, a $100 fee for any missed surgical, cosmetic, Aesthetics or Blu Light appointments, and a $150 fee for missed Mohs procedure appointments.

We also reserve the right to dismiss you from the practice for repeated missed appointments.

If you have a very urgent problem, your primary care physician’s office is welcome to call us with the details.

Existing patients can schedule follow up appointments online through the patient portal or by calling our office.

If you’re a new patient, we’d like to help make your visit as convenient and smooth as possible. Please download these forms, fill them out at home, and bring them in on the day of your visit.

What To Bring

  1. A complete list of the medications (prescription and non-prescription) you are currently taking
  2. Your most recent insurance card(s)
  3. A referral from your primary care physician, if necessary/required by your insurance plan.
  4. If you’re a new patient, we’d like to help make your visit as convenient and smooth as possible. Please download these forms, fill them out at home, and bring them in on the day of your visit.

Payment For Services

By contract, we are required to collect copays at the time of service. We accept cash, check and Visa/ Mastercard/ Discover. We will bill your insurance company and we do accept assignment from them. Any remaining balance will be billed to you. If you do not have insurance, or do not have your card with you for your visit, full payment will be requested at the time of service. If you have an outstanding balance you’d like to pay online you can do so by visiting the following:

Refund Policy

All refund requests for online payments through our website should be submitted by calling the phone number on your receipt.
Valid refund requests will have a refund check printed and mailed to you within 14 days.

Prescription Refills

Please call our office during regular business hours to request prescription refills. We try to accommodate these requests on the same day, though it is not always possible. Return calls will only occur if there is a problem or question regarding your request; you should call your pharmacy to see if the refill request has been fulfilled. Yearly visits are necessary to maintain a status as an active patient and to qualify for prescription refills.

Dawes Fretzin Dermatology Group, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.